Design for High Availability
A study on abstracting hardware to model and improve the availability of distributed software solutions.
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Product Business Canvas
A canvas to align product strategy with the business value it creates.
Triadic Sociogram
Mapping personality, power and interests to understand organizational dynamics.
Latest articles
The Wedding Planner
Planning a project is like planning a wedding: simple on the surface, a marathon in the details. And in tech, who plays the wedding planner?
Battle of the Submarine
Subway or Quiznos? Behind the choice of a sub lies a real business question: who is the expert — you or your client?
Management of Crisis Management
When a crisis hits, the real problem is often less the crisis itself than how you manage it — from organizations that never improve to those that finally bring the right people together.
Spaghetti Effect
Throwing ideas at the wall to see what sticks — but the size of the spaghetti, and the bowl that holds it, matter more than you think.